Terms of Service

Overview

This site is operated by Vivia Global Group LLC ("we," "us," "our"), through the RIVA HAIR PRO brand. By visiting our site and/or purchasing something from us, you agree to these Terms of Service, including the policies referenced in this document (Privacy, Refunds, Warranty, and Shipping).

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any unlawful purpose, nor transmit viruses or malicious code through the site.

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. Payment (card) information is always transmitted encrypted during the transaction.

Accuracy of Information and Pricing

We make every effort to display the colors and details of Nanoglide and Aero Style accurately, but we do not guarantee that your device will display them exactly the same. Prices and product availability are subject to change without notice.

Billing and Account Accuracy

We reserve the right to refuse or cancel any order, including those that, in our judgment, appear to have been placed by unauthorized resellers. Please keep your contact and payment information up to date so we can complete your purchases correctly.

Third-Party Links

Our site may include links to third-party sites not affiliated with us (for example, installment payment providers). We are not responsible for their content, policies, or any transactions made through them.

Prohibited Uses

You may not use the site for unlawful purposes, to infringe intellectual property rights, to transmit viruses or malicious code, or to harass, discriminate against, or defraud other users.

Disclaimer of Warranties and Limitation of Liability

The site and its products are provided "as is" and "as available," without warranties of any kind except as expressly stated in our Warranty Policy. To the maximum extent permitted by law, Vivia Global Group LLC will not be liable for indirect, incidental, or consequential damages arising from use of the site or its products.

Indemnification

You agree to indemnify and hold harmless Vivia Global Group LLC, its affiliates, directors, and employees from any claim arising from your breach of these Terms or violation of third-party rights.

Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision will be severed from the rest, without affecting the validity or enforceability of the remaining provisions.

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms at any time by posting changes on the site. Continued use of the site after an update constitutes your acceptance of the new terms.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@rivahairpro.com.